Tenants at Channel Point Apartments in Long Beach, CA have reported ongoing harassment and intimidation by on-site staff and management. Complaints include verbal threats, hostile confrontations, and unprofessional conduct meant to create fear or pressure residents. Multiple reports also describe racially charged remarks and an alleged physical assault involving Brent, the property manager Kathy’s husband, raising concerns about discriminatory and aggressive behavior. Additional complaints cite derogatory comments toward elderly, disabled, African-American, or low-income tenants, as well as surveillance-style monitoring that contributes to an unsafe, hostile environment. Such actions, if confirmed, may violate Fair Housing laws and tenant protections in California.
Harassment & Unprofessional Conduct: Tenants have experienced repeated harassment by property management, including verbal threats, intimidation, and discriminatory remarks. Vulnerable residents—such as seniors, individuals with disabilities, and low-income tenants—have been specifically targeted. Staff have engaged in stalking-like behavior, excessive surveillance, and retaliatory actions against those who assert their rights or file complaints. This pattern of unprofessional and abusive conduct has created a hostile and unsafe living environment.
Abuse by Community Property Managers has taken place in many forms, including verbal harassment, intimidation, discriminatory treatment, and retaliation against tenants who assert their rights. These managers may misuse their position of authority to create a hostile living environment—threatening residents with eviction, conducting unwarranted inspections, or targeting vulnerable tenants such as the elderly, disabled, or low-income. In some cases, they may engage in surveillance-like behavior or spread false accusations to discredit or silence complaints. Such conduct is not only unprofessional but may violate housing laws and fair housing protections, making it essential for tenants to document incidents and seek recourse.
Fraud by property management involves deceptive practices intended to mislead or financially exploit tenants or property owners. This can include falsifying records, overcharging for rent or utilities, misappropriating funds, fabricating maintenance fees, or charging for services never rendered. In some cases, management may submit false documentation to housing authorities or manipulate lease terms without proper disclosure. Such actions erode trust and may constitute serious legal violations, including breach of contract, theft, or fraud, warranting investigation and accountability.
If you’ve experienced problems with Greystar—whether retaliation, unsafe living conditions, discrimination, wrongful eviction, harassment, or repeated management misconduct—you’re not alone. Tenants across the country have reported similar issues, and many are now seeking legal remedies, including potential class action participation. If you believe your tenant rights were violated or your concerns were ignored, you can confidentially share your experience, file a complaint, and connect with others facing the same challenges. Complete the Greystar Tenant Complaint & Class Action Intake Form and make your voice heard.
Channel-Point-Apartments.com is an independent website created by residents and former residents to document personal experiences, collect community feedback, and provide general information related to tenant concerns. All statements on this site reflect the personal accounts, perspectives, or opinions of individuals and should not be interpreted as verified facts or legal conclusions. This site is not affiliated with Channel Point Apartments, Greystar, or any property management company. Visitors are encouraged to seek independent verification and legal guidance as needed.